Privacy Policy

At The Kind Co., we respect your privacy and are committed to looking after your personal information.

This Privacy Policy explains the information we may collect when you visit thekindco.ie, place an order or contact us, and how that information is used.

Information We Collect

Depending on how you use our website, we may collect information including:

• Your name

• Billing and delivery address

• Email address

• Telephone number

• Order and transaction information

• Communications you send to us

• Technical information relating to your use of our website

• Marketing preferences, where you have chosen to receive communications from us

Payment information is processed securely through our payment providers. The Kind Co. does not store your full debit or credit card details.

How We Use Your Information

We may use your personal information to:

• Process and fulfil your order

• Arrange delivery

• Communicate with you about your order

• Respond to questions or customer service requests

• Process returns and refunds

• Maintain appropriate business and financial records

• Prevent fraud and protect our website

• Comply with legal and regulatory requirements

• Send marketing communications where you have given us permission to do so

• Improve our website and customer experience

We only process personal information where we have an appropriate legal basis to do so.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers where necessary to operate our business, including website and e-commerce providers, payment processors, delivery providers, professional advisers and technology providers.

These providers should only receive the information necessary to provide their services.

We may also disclose information where required to comply with a legal obligation.

Marketing

We will only send you marketing communications where permitted by law and, where required, where you have chosen to receive them.

You can unsubscribe from marketing communications at any time using the unsubscribe link contained in our emails or by contacting us.

Order confirmations, delivery information and other necessary communications about an order are not marketing communications.

How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to comply with our legal, accounting and regulatory obligations.

Your Rights

Under applicable data protection law, including the GDPR, you may have rights in relation to your personal information, including the right to:

• Request access to your personal information

• Ask for inaccurate information to be corrected

• Request deletion of your information in certain circumstances

• Request restriction of processing in certain circumstances

• Object to certain uses of your information

• Request portability of certain information

• Withdraw consent where processing is based on consent

To exercise your rights, please contact us at [EMAIL ADDRESS].

You also have the right to raise a concern with the Data Protection Commission in Ireland.

Security

We take reasonable steps to protect the personal information entrusted to us. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or legal obligations.

Last updated: September 2026

Contact

For questions about this Privacy Policy or how we handle your personal information, please contact:

The Kind Co.

TA by Kyna
The Design House
Rathregan
Batterstown
Co. Meath
Ireland

Email: hello@thekindco.ie